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What personal data the company collects, when, and why
The company only processes personal data that you provide when registering an account on the website, making purchases, or communicating via email.
By making a purchase or registering an account, you consent to the company storing and using your information.
This information is necessary to deliver your purchase, fulfil the company’s accounting obligations, provide access to newsletters and the website, and respond to any support requests. See also the section “How long your data is stored.”
User data
When you register as a user on the website (carolinasbroderi.se), the company stores the following information:
- First name and last name
- Username and password
- Customer ID
- Address and phone number, if you choose to enter this information on your account page.
- Information about website settings
- Information about product downloads
- Newsletter subscription information
Information related to purchases
When you make a purchase, the company stores the following information:
- First name and last name
- Adress
- Phone number, if you choose to provide this information.
- Purchase information, for example, the product, order number, quantity, and date.
Please note that the company does not handle personal identity numbers, credit card details, or other banking information. All payment information is handled by the company’s payment partners, Klarna and Stripe.
Email communication
Emails are sent in connection with newsletters, account registration, purchases, and in some cases if you have added products to your cart without completing the purchase. In that case, the company may send reminder emails.
For example, if you contact us with a question about a product, we may store your email message for as long as necessary in order to handle your inquiry.
How long your data is stored
The company stores name, address, and payment information for accounting purposes for as long as required by the Swedish Accounting Act.
Otherwise, the website stores data for two years after the most recent activity. Examples of activity include making a purchase or logging in to your account.
Where your data is stored
The company stores your data on servers located in Sweden.
Our payment partner Stripe may, in some cases, store and transfer data necessary to process payments to the countries where they operate, including the United States.
Our newsletter service provider, Omnisend, may in some cases store and transfer data necessary for managing the newsletter to the countries in which they operate, including Lithuania.
Who we share your personal data with
The personal data necessary to process the payment is disclosed to the company’s payment partners.
The personal data necessary to manage and send newsletters is shared with our newsletter provider, Omnisend.
The company may also disclose personal data to the extent required by law, for example in response to requests from a court or law enforcement authorities.
Information about our payment partners
The website carolinasbroderi.se uses Klarna and Stripe as payment partners.
Here you can find questions and answers about Klarna’s data protection and security.
You can read more about Stripe’s privacy policy and security practices here: Stripes Privacy Center.
Your rights
- You have the right to request a copy of the personal data stored about you, for example in a machine-readable format.
To request a copy of your personal data, you can use the form below or contact the data controller directly. - You have the right to request correction of your personal data.
To update your personal data, you need to log in to the website. - You have the right to request that your personal data be deleted.
The company cannot delete data that must be retained for accounting purposes. - You can unsubscribe from the newsletter at any time.
You have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY), or with the data protection authority in the country where you live.
Services on this website
As a registered user, you can log in and choose to delete your account.
Cookies and analytics
This summary is not complete. Please see Cookie Policy for more information and settings.
When you visit the website’s login page, a cookie is used to check whether your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.
When you log in, the website creates cookies to store your login information and preferences.
Login cookies are stored for two days, and preference cookies are stored for one year. If you select the “Remember me” option, your login information will be stored for two weeks. If you log out, the login cookies will be removed.
The website also uses a cookie to store your cookie preferences. This cookie is stored for 30 days.
The website uses Google Analytics to collect visitor statistics. Google Analytics places two cookies. These cookies are stored for 26 months. You can opt out of Google Analytics by using a browser add-on.
Contact details for data protection and security matters
Data controller:
Carolina Nymark
Swedish organisation number: 791210-0323
carolina@carolinasbroderi.se
Adress
Carolinas Broderi
Carolina Nymark
Dragonvägen 41, 4tr.
19474 Upplands Väsby