Carolinas Broderi

The products are sold by Carolina Nymark, trading as Carolinas Broderi. Company registration number: 7912100323.

All prices are shown in SEK. VAT depends on your location.

The company sells digital products only.

Your file and order confirmation will be sent to the email address you provided immediately after completing your purchase. It is important that you enter the correct email address.

By purchasing a digital product, you acknowledge and agree that:

• The product is delivered as a digital file and not as a physical product.
• You do not have the right of withdrawal.
• The product is sold without the right of exchange or refund.
• The product cannot be returned if your device does not have the software required to open or read the pattern.

The right of withdrawal is regulated by the Swedish Act on Distance Contracts and Contracts Outside Business Premises.

You also agree that your personal data will be stored in accordance with the privacy policy.

Payment methods

Carolinasbroderi.se uses the payment services Klarna and Stripe for secure card payments.

Pattern file format

The pattern you purchase is delivered as a PDF file.
You need a PDF reader to open and view the pattern on your computer, smartphone, or tablet. Read more about how to use PDF files.
You also need a program to open ZIP files on your device.
The company does not provide these programs to the customer.

Copyright – what you may and may not do

The website uses two types of licenses for patterns: one category protected by copyright and one without copyright protection..

Patterns protected by copyright

Unless otherwise specified, the pattern is protected by copyright.

According to these terms and conditions, you have the right to:

• Print the pattern for your personal use.
• Share the pattern with a single friend or family member, either in printed or digital form.
• Sell individual finished made from the pattern, at low scale, as a hobby or handmade product.

You may not:

• Copy the pattern to resell it or gift it to a third party, if you also keep your copy of the pattern.
• Share the pattern with a large number of people, for example by making it available online.
• Share images of the pattern where the details are obvious in a way that the pattern can be recreated
• Mass-produce products for sale, based on the pattern

Patterns licensed under Creative Commons

Patterns licensed under Creative Commons or without copyright (public domain) are clearly marked on the website.

This may include patterns that the company has reproduced from older patterns, historical embroideries, or works of art.

When you download or purchase this type of pattern, you agree to follow the terms of that license.

CC-BY-SA
Share, give away, print, copy, sell, or modify the pattern, provided that you give proper credit to the original source and do not change the license.

CC-BY
Share, give away, print, copy, sell, or modify the pattern, provided that you give proper credit to the original creator.

Public domain
Share, give away, print, copy, sell, or edit the pattern.

Limitations of services on this website

The company’s website is carolinasbroderi.se.
As a customer and registered user on the website, you have access to log in and download the files you have purchased.
The company does not guarantee that the service will always be available. Interruptions may occur due to maintenance, unplanned outages, or technical issues beyond the company’s control.
The company reserves the right to change or limit the service at any time. You are therefore strongly advised to save a copy of the file you have purchased.

Complaints

If the product is defective, you have the right to make a complaint within three years from the date of purchase in accordance with the Swedish Consumer Sales Act. Complaints can be made by contacting the company by email or letter.

reklamation@carolinasbroderi.se

If a dispute arises, you have the right to submit the matter to the Swedish National Board for Consumer Disputes (ARN). Your complaint must be submitted in writing and can be filed on ARN’s website: https://www.arn.se/.
If you are unable to submit the complaint online, you can download a form from their website Printable forms and send to
ARN, Box 174, 101 23 Stockholm. Sweden.

You can also use the following service:
European Commission’s online dispute resolution platform.

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